Payments, Cancellations & Amendments
Updated May 2026
The table below outlines the following:
(a) when you are required to pay your Tour Price;
(b) the terms on which you may request amendments to your Booking; and
(c) the cancellation fees payable if you give notice or are deemed to have cancelled your Booking.
| Payment | Amendments * | Cancellations |
|---|---|---|
| 100% of the Tour Price is due upon the making of a Booking | Subject to the terms listed below, amendments are permitted up to 24 hours prior to Tour commencement, subject to availability of other Tours or Tour availability on other dates |
Cancellations received:
|
Our vessels may operate in weather such as wind and rain, where we deem it safe to operate according to our operational and safety protocols. If you choose not to travel in these circumstances (for example because it is not sunny or it is windy), this will be considered a cancellation by you and our standard cancellation fees will apply. You should check weather forecasts and request to amend your Booking within the permitted timeframes if the forecast on the date of your scheduled Tour is not optimal for your desired experience.
* Amendments are subject to availability and the following conditions:
(a) a change of date must be within 24 hours of commencement of the original Tour;
(b) name changes are subject to the substitute person agreeing to be bound by our Booking Conditions in effect at the time of substitution;
(c) you must pay any difference in the Tour Price prior to us confirming any requested amendments;
(d) you and any substitute person are not permitted to make further amendments; and
(e) cancellation of the amended Tour will be subject to cancellation fees of 100% of the Tour Price irrespective of when notice to cancel is received.